TH

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Help & FAQ

Use Tiff without guessing what connects.

Start with the connection hub, log by voice, text, or form, then let Tiff turn meals, labs, medication, glucose, goals, recipes, and check-ins into plain next steps.

Current wiring

What is live right now

Updated May 27, 2026

Main workspace

Primary hub

Daily coaching, goals, recipes, saved chats, voice memory, Libre upload, and the doctor packet live together here.

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Talk to Tiff

Voice + text

Voice and typed assistant for check-ins, meals, medication, recipes, saved chats, and supportive health conversations.

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Connection hub

Settings

Google Calendar, cloud storage, medication defaults, pharmacy defaults, and production-safe device connection states.

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Meals

Food log

Search foods, describe meals, or use meal photos. If a saved meal looks off, edit it from Logged Items and attach a photo so Tiff can re-check the visible food and refresh the estimates.

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Medication

Dose rhythm

Track injections or oral doses, side effects, refill timing, preferred pharmacy, and Google Calendar dose reminders.

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Daily check-in

Daily signals

Mobile-first tracking for weight, water, protein, fiber, hunger, mood, energy, notes, photos, and US or Canadian units.

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Devices and Libre

Libre ready

FreeStyle Libre CSV/TXT upload is production-ready. Other device providers show connected, degraded, planned, or coming-soon states.

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Insights

Patterns

A1C/eAG context, weight trends, meal patterns, lifestyle prompts, and provider-safe caveats.

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Recipes and saved chats

Memory

Recipe ideas from Tiff can be saved into the recipe section, and important conversations can be saved as snapshots.

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Doctor packet

Exports

Export labs, Libre data, meals, medication, goals, daily check-ins, voice notes, recipes, and context as PDF, CSV, or HTML.

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Quick start

The first ten minutes

The signed-in workspace repeats this guide so users know exactly what to do after login.

Workflow

What each lane is for

Connection hub

Google Calendar, cloud storage, medication defaults, pharmacy defaults, and device providers start here. If an integration is not production-ready, the UI should show coming soon instead of asking for a bad connection.

Voice and typed Tiff

When activated, Tiff greets the user by name, can listen or accept typed messages, and can save check-ins, meals, medication doses, recipes, and voice history into the workspace.

Coach chat and saved chats

The text coach can talk through cravings, stress, health questions, doctor prep, and routines. Use Save chat when a conversation should be kept as a named snapshot.

Recipes

If Tiff provides a concrete recipe, the app can save it into Recipes. Recipe cards keep ingredients, steps, tags, and protein or fiber estimates when available.

Labs and A1C

Upload a PDF or scan a paper lab. The app extracts key markers, estimates eAG from A1C, and keeps clinical caveats visible.

Meals and photos

Take a meal photo or search foods. AI saves the meal, estimates macros, and gives one practical coaching note. Later, use Logged Items to edit the meal and attach a better photo when the original estimate needs a second look.

Libre exports

Upload a Libre CSV or text export from the Devices lane. The app saves recent glucose readings, compares them with logged meals, and suggests small lifestyle experiments.

Medication rhythm

Save dose timing, refill context, side effects, injection rotation, and oral or injectable method. Google Calendar reminders are the preferred reminder path.

Goals and daily coaching

Weight, food, mental health, hydration, protein, fiber, and reading goals feed daily coaching, streaks, nudges, and the next action cards.

Daily check-ins

Log weight, hydration, protein, fiber, mood, hunger, energy, notes, and progress photos. The user can switch between US and Canadian display units on the fly.

Provider summary

Use the doctor packet before visits to bring labs, glucose context, meals, goals, recipes, dose notes, side effects, daily check-ins, and saved conversations into one story.

FAQ

Common questions

Why start with the connection hub? +

It gives Tiff one secure sign-in path for calendar, cloud storage, devices, and future services. Account health, retry states, and automation stay in one place.

Do users need to copy calendar links? +

No. The profile page no longer exposes calendar feed URLs or calendar subscription choices. The user-facing path is the connection hub.

What happens after sign-in? +

The app workspace shows a Start Here guide and the live lanes for daily coaching, goals, voice capture, coach chat, recipes, saved chats, meals, medication, Libre, labs, and doctor exports.

Can I upload photos from Google Drive or Dropbox? +

Yes. Connect cloud storage from the profile hub, then use the cloud storage tile in meal, lab, check-in, and prescription upload sections. Phone file pickers can also surface Drive, Dropbox, and other installed storage apps.

Can Tiff save copies back to cloud storage? +

Yes. Connect the storage account once so saved copies use the same secure sign-in path instead of asking users to download, copy links, or manage technical settings.

What should I log first? +

Start with the newest lab, one meal photo, the active medication schedule, and one daily check-in. That gives the coaching lane enough context to be useful.

How does meal AI work? +

Take a meal photo from the Meals lane. The AI saves the meal, lists likely foods, estimates carbs, protein, and fiber, and returns a coach note. If the log needs correction later, open Logged Items, edit the meal, add or replace the photo, and Tiff will re-analyze the image to update the summary and macro estimates on that same meal record.

Can Tiff see past numbers? +

Yes, when data has been saved to the workspace. Tiff receives compact context from recent check-ins, meals, medication, goals, recipes, coach messages, and voice history. If a value is missing, Tiff should say it is not saved yet instead of pretending the workspace is unavailable.

Can chat be saved? +

Yes. The text coach and voice assistant both have Save chat actions. Saved chats appear in the Recipes and chats section so the user can keep important conversations instead of losing them in the live transcript.

Where do recipes go? +

Recipe replies can be saved into the recipe section. Tiff can save recipes automatically from text chat when a recipe is detected, the user can press Save recipe on recipe-like replies, and the voice assistant has a recipe-saving tool.

Can Tiff talk back? +

Yes. The full voice page uses Gemini Live voices. The text coach can also read replies aloud using the browser voice picker, and the user can switch voices on the fly.

How should I read A1C guidance? +

A1C is treated as a 2 to 3 month average glucose signal, not a daily score. The app shows eAG and caveats, but personal targets should come from a clinician.

Where do device readings come from? +

The production-ready path today is Libre export upload, plus managed connection states for supported device providers. Connected-service setup lives in the connection hub. Invalid or unfinished providers should show coming soon rather than asking the user to connect.

How does Libre export analysis help? +

Upload the report from the Devices lane. Tiff calculates range patterns, saves recent readings, compares logged meals against the next three hours of glucose data, and turns the pattern into small behavior experiments and mindset prompts.

What is included in the doctor export? +

The doctor packet combines labs, Libre glucose, meals, medication timing, side effects, daily check-ins, goals, devices, voice notes, saved chats, recipes, and AI analyses. Exports are available as PDF, CSV, or HTML and show US and Canadian metric equivalents where relevant.

Can caregivers use this? +

Yes. Personal context, medication timing, labs, meals, daily check-ins, and provider summaries are designed so a trusted support person can understand what changed when you choose to share.

Is this medical advice? +

No. Tiff provides tracking, summaries, pattern context, and practical lifestyle prompts. Diagnosis, medication changes, and target ranges belong with the care team.